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Installing Document Center

How to Install Document Center.

Author: Cooper Small 

Applies To Severity Est. Time Audience
DentiMax Server /DentiMax Workstation Low 5-10 minutes All

Overview

This article covers installing Document Center, the DentiMax document management module. It installs alongside the DentiMax Client Server (CS) software and includes a secondary installer for the Topaz SigPlus Basic signature pad driver.

For more information, we've compiled a detailed runbook for this topic in the Procedure section below. 

Before You Begin

Confirm the following before proceeding:

  1. DentiMax CS is already installed on this workstation.
    1. If DentiMax CS is installed, close it on the machine you will be installing on.
  2. You have the InstallDocumentCenter.exe installer file available.

Procedure

📄Installing Document Center 

📒NOTE

If you are installing Document Center on a server computer, your next step will likely be Configuring Your DentiMax Database.

You can find more information about setting up DentiMax for a server here.

Additional Troubleshooting

Symptom Resolution
The installer doesn't have permissions to run Try running the installer as an administrator by right-clicking the installer file, and selecting Run as administrator.
The installer didn't create a shortcut Open File Explorer, and navigate to the location you installed DentiMax in (likely C:\Program Files (x86)\DentiMax). Find the file named DocumentManager.exe, right-click it, hover the cursor over Send to, and select Desktop (create shortcut). If you're on Windows 11, click Show more options after right-clicking the file to see Send to.
The installer says other applications are preventing the installation Make sure all conflicting applications are closed. If the conflicting application is an anti virus, you usually don't need to stop/close it. However, if the installation continues to fail to run, try stopping/closing the machine's anti virus until you are done installing Document Center.

For issues not covered by this runbook, contact DentiMax Practice Management Support at 1
(800) 704-8494 Ext. 805 or Support@DentiMax.com.